退款政策
Cancellation and Refund Policy
Thank you for visiting Ban Foo Monastery's Online Offering platform. If you have reconsidered your donation, we are here to assist you.
Cancellations
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Timeframe: You have 7 calendar days from the date of your donation to request a cancellation.
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Puja Deadlines: Cancellations are not permitted if the request is made after the closing date and time of the respective Puja.
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Fulfilled Orders: If your offering item has already been fulfilled, cancellation is not allowed.
To initiate a cancellation, please email us at online@bf-m.org.my or call +60 12-836 2770. Ensure you have your receipt or proof of donation available.
Refunds
We do not offer refunds once a donation is received. If your cancellation is approved, you may select another offering item of equivalent value. For further assistance, contact us at +60 12-836 2770.
Contact Us
If you have any questions regarding online donations, please reach out to us.
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Email: online@bf-m.org.my
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Customer Service: +60 12-836 2770