退款政策

Cancellation and Refund Policy

Thank you for visiting Ban Foo Monastery's Online Offering platform. If you have reconsidered your donation, we are here to assist you.

Cancellations

  • Timeframe: You have 7 calendar days from the date of your donation to request a cancellation.

  • Puja Deadlines: Cancellations are not permitted if the request is made after the closing date and time of the respective Puja.

  • Fulfilled Orders: If your offering item has already been fulfilled, cancellation is not allowed.

To initiate a cancellation, please email us at online@bf-m.org.my or call +60 12-836 2770. Ensure you have your receipt or proof of donation available.

Refunds

We do not offer refunds once a donation is received. If your cancellation is approved, you may select another offering item of equivalent value. For further assistance, contact us at +60 12-836 2770.

Contact Us

If you have any questions regarding online donations, please reach out to us.